Last Updated: January 2026
Welcome to Erthlite Products. We are committed to protecting your personal information and complying with the New Zealand Privacy Act 2020. This policy explains how we collect, use, and share your information when you visit or make a purchase.
1. Information We Collect
When you visit our site, we collect:
Device Information: IP address, web browser, time zone, and cookies to improve your browsing experience.
Order information: Name, shipping address, email address, when you make a purchase.
Payment Information: Payment details are processed securely via third-party providers (e.g., PayPal) and we do not store full credit card details.
2. How We Use Your Information
We use the information to:
Fulfil orders (processing payments, arranging shipping, invoicing).
Communicate with you regarding your order.
Screen for potential risk or fraud.
Send marketing emails (if you opt-in).
3. Data Retention and Security
We retain your order information for our records only until you ask us to delete it. We take reasonable steps to protect your personal information from loss, unauthorised access, or disclosures.
4. Sharing Your information
We may share your information with trusted service providers to help us operate, such as:
Google Analytics: To understand how customers use the site.
Shipping Providers: (e.g., NZ Post, Aramex) to deliver your clothing.
We do not sell, rent, or trade your personal information.
5. Your Rights
Under the Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information.
6. Contact Us
For more information, or to make a complaint, please contact us at:
erthliteproducts@gmail.com
Wellington, New Zealand